Privacy Policy | Relaxnnshopeu

Introduction

Relaxnnshopeu is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our energy saving consultation services.

Information We Collect

When you contact us for energy saving consultations, we may collect the following types of information:

Personal Information: Name, email address, phone number, business address, and company name
Business Information: Details about your energy consumption, facility requirements, and operational needs
Technical Information: IP address, browser type, device information, and website usage data
Communication Data: Records of correspondence, inquiries, and feedback
Location Data: Geographic information relevant to providing consultation services

How We Use Your Information

We use the information you provide for the following purposes:

Deliver energy saving consultation services and assessments
Respond to your inquiries and schedule appointments
Prepare customized recommendations and reports
Communicate with you about our services and updates
Improve our website functionality and user experience
Analyze website usage patterns and trends
Comply with legal obligations and protect our rights
Prevent fraud and ensure security

We do not sell or share your personal information with third parties for marketing purposes without your explicit consent.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities
Contract Performance: To fulfill our contractual obligations and provide requested services
Legitimate Interests: To improve our services, ensure website security, and conduct business operations
Legal Obligations: To comply with applicable laws, regulations, and court orders

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our website and delivering services, subject to confidentiality agreements
Business Transfers: In connection with mergers, acquisitions, or sale of assets, where your information may be transferred to the acquiring entity
Legal Requirements: When required by law, court order, or government regulation
Protection of Rights: To protect our rights, property, or safety, or that of our users or others
With Your Consent: When you have provided explicit consent for specific sharing arrangements

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection practices
Secure data storage and backup systems

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other state privacy laws, you have the following rights:

Right to Access: Request access to your personal information and receive a copy of the data we hold about you
Right to Correction: Request correction of inaccurate or incomplete personal information
Right to Deletion: Request deletion of your personal information, subject to legal exceptions
Right to Opt-Out: Opt-out of the sale or sharing of your personal information for targeted advertising
Right to Data Portability: Receive your personal information in a structured, machine-readable format
Right to Withdraw Consent: Withdraw consent for data processing at any time where processing is based on consent
Right to Non-Discrimination: Exercise your privacy rights without discrimination
Right to Limit Use: Request limitation of the use of sensitive personal information

To exercise these rights, please contact us at helloY3mxs9K1m or call +12625499666. We will respond to your request within the timeframes required by applicable law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including:

Standard contractual clauses approved by relevant authorities
Verification that recipients provide adequate data protection
Compliance with applicable data transfer regulations

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

The nature of the information and the purpose for which it was collected
Legal and regulatory requirements
Business needs and operational requirements
Statutes of limitations for potential legal claims

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

Third-Party Services

Our website uses various third-party services that may collect and process your information:

Google Ads Conversion Tracking: We use Google Ads to track conversions and measure the effectiveness of our advertising campaigns. Google may use cookies and similar technologies to collect information about your interactions with our ads.
Google Ads Remarketing: We use remarketing services to show you relevant advertisements on other websites you visit. This service uses cookies to display ads based on your past visits to our website.
Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as how often you visit our site, what pages you view, and what other sites you used prior to visiting ours.
Google Maps API: We use Google Maps API to provide location-based services. When you use features that incorporate Google Maps, Google may collect information about your location and usage.

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies to understand how they handle your data.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

For detailed information about our use of cookies, including the types of cookies we use and how to manage them, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on this page with a new "Last updated" date
Sending you an email notification if you have provided us with your email address
Displaying a prominent notice on our website for significant changes

Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, please contact Relaxnnshopeu at helloY3mxs9K1m or call +12625499666.